Privacy Policy

LocalWeb Studio is a trading name of GM Secure Ltd, a company registered in England and Wales, company number 15623450. Registered office: Office 6429, 321-323 High Road, Chadwell Heath, Romford, Essex, England, RM6 6AX. GM Secure Ltd is the controller of personal information collected through this website.

1. Who we are

This website is operated by GM Secure Ltd, trading as LocalWeb Studio. We are the controller of personal information collected through this website. Contact: [email protected].

2. What information we collect

We collect what you type into our two forms. This website does not use advertising or analytics cookies.

Contact form (/contact/): your name, email address, optional business name and type, the service you are interested in, any offer you choose, your current website address, your budget range, your timescale and your message.

Start your website form (/start/): your name and email address; your business name, legal or trading name, type of business and years trading; the package, offer and timescale you want; a description of your business, services, areas covered, opening hours and what makes you different; the business phone number, email address and address you want shown on your website; social media and Google Business Profile links; your current website, logo, colours, example sites you like and things you dislike; your domain name and where it is registered; the pages and features you want; and your business set-up, company number, VAT number, accreditations and insurance. Please give only business information. Do not send bank or card details or personal data you do not need to share.

If you later send logos, photos or documents by email, we hold those too.

3. How we use it

• To reply to your enquiry and provide a quote (our legitimate interests, and steps you ask us to take before a contract).
• To manage any contract we enter into with you (contract).
• To keep business and accounting records (legal obligation).

We do not sell your information. We do not send marketing emails unless you have asked for them or the law otherwise allows it.

4. Who we share it with

Contact form messages are delivered through a form-processing service (Web3Forms) and our email provider. These providers process data for us and may be located outside the UK. We use providers that offer appropriate safeguards.

5. How long we keep it

Enquiries that do not lead to work are kept for up to 12 months. Records connected to a customer contract are kept as required for tax and accounting purposes.

6. Your rights

Under UK data protection law you can ask to see, correct, delete or restrict the use of your information, object to its use, and ask for it in a portable format. Email us to make a request.

7. Complaints

If you are unhappy with how we handle your information, please contact us first. You can also complain to the Information Commissioner's Office at ico.org.uk.

8. Changes

We may update this policy. The date at the top shows when it was last changed.